Shipping policy

Shipping Policy — Anchor & Tide Apothecary™

Processing Time
All orders are processed within 2-4 business days. Handmade and ritual items may require additional preparation time, which will be noted on the product page.

Shipping Timeframes
Once shipped, estimated delivery times vary by carrier and destination. You will receive a tracking number via email once your order has been dispatched.

Lost Packages
If your tracking shows no movement for 7 or more business days past the estimated delivery date, please contact us at anchorandtideapothecary@gmail.com with your order number. We will investigate with the carrier and, if the package is confirmed lost, we will offer a replacement or a full refund at your discretion.

Damaged Items
If your order arrives damaged, please contact us within 5 business days of delivery at [your email] with:
- Your order number
- A photo of the damaged item(s) and packaging

We will arrange a replacement or issue a refund — whichever you prefer.

Disclaimer
Anchor & Tide Apothecary™ is not responsible for delays caused by the carrier, incorrect addresses provided at checkout, or packages marked as delivered by the carrier but reported missing. In those cases, we encourage you to check with neighbors and your local post office, and we will do our best to assist.