Frequently Asked Questions
Orders & Shipping
How long does it take to process my order?
Orders are typically processed within 2–5 business days. Spell jars and custom kits may take a little longer as they are made with care and intention.
How long will shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.
Do you ship internationally?
At this time we ship within the United States. Please check back as we continue to grow!
How do I track my order?
Once your order ships, you will receive an email with your tracking information. You can also visit our Track Order page.
Products
What is included in a spell kit?
Each spell kit is thoughtfully assembled around a specific intention and may include herbs, crystals, candles, instructions, and other ritual tools. The contents of each kit are listed on the product page.
Are your herbs and dried flowers safe to use?
Our herbs and dried flowers are intended for ritual and decorative use. Please research any herb before internal use and consult a qualified practitioner if needed. Keep all products out of reach of children and pets.
Can I request a custom spell jar or kit?
We love custom orders! Please reach out to us at Anchorandtideapothecary@gmail.com to discuss your needs.
Do your crystals come cleansed and charged?
Our crystals are cleansed before shipping, but we always recommend cleansing and charging them with your own energy upon arrival.
Returns & Exchanges
What is your return policy?
Please visit our Return Policy page for full details.
Still Have Questions?
We are happy to help! Reach out to us at Anchorandtideapothecary@gmail.com and we will get back to you within 1–2 business days.